Privacy Policy
Last Updated: June 15, 2025
1. Information We Collect
We collect information to provide better services to all our users. The types of information we collect include:
- Personal Information: Name, email address, phone number, shipping address when you create an account or place an order.
- Payment Information: Credit card details processed through our secure payment gateway (we don't store full card numbers).
- Device Information: IP address, browser type, operating system for technical support and analytics.
- Usage Data: Rental history, game preferences, and interaction with our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Process and fulfill your console rental orders
- Provide customer support and troubleshoot issues
- Improve our services and develop new features
- Send service-related communications (order confirmations, shipping notifications)
- Prevent fraud and enhance security measures
- Comply with legal obligations and enforce our terms
3. Data Sharing and Disclosure
We may share your information in these limited circumstances:
- Service Providers: With vendors who help operate our business (payment processors, shipping carriers) under strict confidentiality agreements.
- Legal Compliance: When required by law or to respond to legal process.
- Business Transfers: In connection with any merger or sale of company assets.
- Aggregated Data: Non-identifiable usage data may be shared with partners for analytics.
We never sell your personal information to third parties.
4. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Opt-out of marketing communications
- Restrict or object to certain data processing
- Receive your data in a portable format
- Withdraw consent where processing is based on consent
To exercise these rights, please contact our Data Protection Officer at [email protected].
5. Data Security
We implement appropriate technical and organizational measures including:
- SSL/TLS encryption for all data transmissions
- Regular security audits and penetration testing
- Access controls and employee training
- PCI DSS compliance for payment processing
While we strive to protect your data, no security system is impenetrable.
6. Policy Updates
We may update this policy periodically. Significant changes will be notified through:
- Email alerts to registered users
- Notices on our website
- Updated "Last Updated" date at the top of this page
Your continued use of our services after changes constitutes acceptance of the revised policy.